Delivery
Karcher Outlet have opted to use DHL for the majority of our deliveries throughout the UK as we have found that they offer a broad range of services.
Standard Delivery
The normal service is shipped within 3-5 working days. We will email you on the day of dispatch and text you two hours before delivery (if you supply a mobile number at point of order). Occasionally due to volume of work, after long weekends or holiday periods, it may take an extra day to be dispatched. The cost of standard delivery (if charged, please check item) £6.79 (Zone A).
| Zone | Area/Description | Postcode | Cost Up to 10KG (inc vat) |
| A | England, Wales & parts of Scotland exc. Highlands & Islands | All postcodes not listed below. | £6.99 |
| FOR ZONES B/C/D – THE FOLLOWING WILL BE SURCHARGED TO ORDERS | |||
| B | Highlands | AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50 | £4.99 surcharge |
| C | Northern Ireland, Isle of Man, Isles of Scilly, Isle of Wight | BT, IM, TR21-25, PO30 - 41 | £4.99 surcharge |
| D | Channel Islands | £4.99 surcharge | |
We are no longer taking orders for the Scottish Islands.
In addition to the standard charges, we also have surcharges for high weight orders, these are based on the following table:
| Weight | Surcharge |
| Up to 10kg | 0 |
| 10-15kg | £1.30 |
| 15-20kg | £2.60 |
| 20-30kg | £5.00 |
| 30-35kg | £26.55 |
| 35-45kg | £38.01 |
| 45-100kg | £38.01 |
| 100-200kg | £44.05 |
| Over 200kg | £69.05 |
If any item is out of stock, it will be dispatched for next day delivery as soon as Karcher Outlet are restocked. If we dispatch part of an order, we will be liable for any further delivery charges to complete the order.
Track my Parcel
When your goods are dispatched an email will be forwarded to the logon mail address you supplied advising you of the tracking number and where you can track your parcel. You can then see at any point where your parcel Is during the delivery process.
And if you miss your delivery?
A card will be left and then you can arrange for re-delivery.
Questions?
We hope this answers most of your questions with regard to delivery, if not, please contact the customer services team and we will be pleased to answer any questions.
